If the VPN is not working or there are connection issues, you can check the latest connection information and follow the widget download, installation, and login steps to resolve the problem. Once all settings are complete, you can use the VPN to browse the internet securely. If the issue persists, it may be a password problem or a connection error, so you can contact the support team for assistance. Additionally, you can get information on how to use the VPN through a video.
If the VPN is not functioning properly or there are connection issues, please check the latest connection information. You can follow the steps provided below to troubleshoot the problem.
VPN Connection Information:
1.) Download the widget: First, you need to download the widget required to use the VPN. This is a key component of the VPN software and is essential for a proper connection. Click the download link to save the installation file.
2.) Installation: Once the download is complete, run the installation file to install the VPN software. The installation process may require some settings, and you should carefully follow the instructions provided at this time.
3.) Login: After installation is complete, launch the VPN program and log in with your user account. Account information will be needed, and if you forget your password, you can set a new password through the password reset procedure.
4.) Enjoy: Once all settings are complete, you can use the VPN to browse the internet securely. You can now access various online services, protect your personal information, and transmit data securely.
If you have tried all the above steps and still cannot access the company VPN, it may be due to a password issue or a general connection error. In this case, it is advisable to contact the support team for assistance. By submitting a ticket to the support team, experts will quickly help resolve the issue.
There is also a simple video available that may help with troubleshooting! Watch the video to get additional information on how to use the VPN.
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