Soowon Lee (이수원)
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Recent activity by Soowon Lee (이수원)-
Conference Rooms
You will need to provide your own laptop, tablet, or presentation-capable smartphone. Depending on your brand or model, you will need to bring an appropriate VGA adapter to connect your device to ...
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MacBook battery inflates
Error description: The bottom of the MacBook and the keyboard curve outwards. Solution: Unfortunately, your MacBook is irreparably damaged and you should disconnect your MacBook directly from the ...
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POS not loading
If the POS system is not loading, try the following: Check the power source and ensure the system is plugged in and receiving power. Check the cables and connections to ensure they are tight and s...
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How to Reset the POS system
In order to reset the, do the following: Unplug the POS device from the power supply and after a few seconds turn the POS back on. Unplug the POS device from the power supply (for about 1 minute...
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Requesting a new PC
Purpose Follow the steps below to acquire a PC if you are in one of the following departments that have been approved by Finance and IT. Steps: 1) Open a ticket, including the following: CC your...
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Requesting a new Mac
Please submit a request to our support team to request a new Mac. Please note that you will require approval from your manager and approvals from IT and finance before it can be procured. Please no...
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How can I view/get a copy of an invoice?
These instructions will show you how you can access a copy of your invoices. You can view your entire Invoice history directly through your 123 Reg Control Panel, where you can also have them ...
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Delivery delay due to bad weather
In cases of extreme inclement weather, the deliver of your order may be delayed. The following delays can be expected: For Standard Delivery (normally 3-5 days), expect up to 2-days delay. For Pre...
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Report a lost or stolen ID Badge
Lost or stolen ID cards should be reported to the IT Support Office where a replacement card can be obtained. There is a $30.00 replacement fee, payable by debit or credit card only, for lost or st...
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What To Do if Your Computer is Lost or Stolen
Summary If your laptop computer or mobile phone (even personal laptop / mobile phone) is lost or stolen please contact IT immediately. We'll send a remote wipe command for the data on your laptop ...